TERMS AND CONDITIONS
English master version

Effective date: 28.07.2026
1. Agreement and acceptance
These Terms and Conditions form a legally binding agreement between the Provider and each person who purchases or uses a paid METALABIRINT service through https://mlbr.io (the “Website”) or a checkout page linked from the Website (the “Customer”).
By ticking the acceptance box at checkout and completing payment, the Customer confirms that they have read and accepted these Terms, the Refund Policy, Subscription and Cancellation Policy, Digital Delivery and Access Policy, Privacy Policy and Health and Results Disclaimer.
The Customer must not purchase or use the services unless they are at least 18 years old and legally capable of entering into a contract.
2. Nature of the services
METALABIRINT provides time-limited online access to original or lawfully licensed digital audio, video, text and related guided-practice materials. The service may also include access to a private online community where expressly stated on the product page.
The services are informational and experiential. They are not medical care, psychotherapy, psychiatric treatment, diagnosis, emergency support, financial advice or a promise of any particular personal, health, spiritual, professional or financial outcome.
No in-person event is included or sold under these Terms.
3. Plans and prices
The price shown on the Website is the base price in United States dollars (USD). Stripe may display and charge an equivalent amount in another available currency. The final amount and currency shown in Stripe Checkout before confirmation are binding for that payment.
Any tax that the Provider is legally required to collect will be shown at checkout. Bank, card-issuer and foreign-exchange charges imposed by third parties are the Customer’s responsibility.
4. Payment and Stripe
Payments are processed by Stripe or another payment provider identified at checkout. The Provider does not receive or store the Customer’s full card number or card security code.
The Customer must provide accurate payment and contact information and must be authorised to use the selected payment method.
An order is accepted when the payment provider confirms successful payment and the Provider sends or makes available the access instructions.
5. Digital delivery and scheduled access
Access instructions are delivered electronically to the email address or account supplied by the Customer, ordinarily after successful payment. The Customer is responsible for checking spam folders and maintaining an accurate email address.
Each scheduled weekly material is ordinarily available from 18:00 to 06:00 Moscow time (UTC+3), a twelve-hour access window. The applicable date is published on the Website, in the Customer account, by email or through the designated community channel.
At the end of the access window, the material becomes unavailable automatically. No archive, replay or recording remains available unless the relevant product page expressly states otherwise.
A plan term starts on successful payment or on another start date expressly shown at checkout. A “membership month” means a consecutive monthly period measured from the plan start date.
6. Subscriptions and automatic renewal
The Monthly Membership renews automatically every month at US$64, the 6-Month Membership every 6 months at US$300, and the 12-Month Membership every 12 months at US$460, or at a replacement price notified in accordance with these Terms, until cancelled.
By purchasing any Membership, the Customer authorises Stripe to charge the selected payment method at the billing frequency of the selected plan. The checkout page must display the amount and billing frequency before the Customer confirms payment.
The Customer may cancel renewal at any time through Stripe Customer Portal. Cancellation prevents future renewals but does not ordinarily end access before the end of the already paid period.
If a renewal payment fails, access may be suspended while Stripe retries the payment. The subscription may be cancelled after unsuccessful collection attempts.
The Provider will give reasonable advance notice of a price increase. A new price applies only to future renewal periods, and the Customer may cancel before the next charge.
7. Customer account and acceptable use
Access is personal, limited, revocable, non-exclusive and non-transferable. The Customer must keep login links, passwords and community invitations confidential.
The Customer must not copy, download where downloading is not expressly enabled, record, screen-capture for redistribution, publish, transmit, sell, sublicense, translate, adapt, create derivative commercial materials from, or provide third-party access to the content.
The Customer must not disrupt the Website, bypass technical restrictions, use automated extraction tools, impersonate another person or use the services unlawfully.
The Provider may suspend access where there is reasonable evidence of fraud, unauthorised sharing, chargeback abuse, security risk or a material breach. Where reasonably possible, the Provider will explain the reason and allow the Customer to respond.
8. Intellectual property
The METALABIRINT name, Website materials and service content are owned by the relevant rights holders and are used and commercialised by the Provider under written authorisation or licence.
Payment grants only the limited personal right of access described in these Terms. No ownership or intellectual-property right is transferred to the Customer.
9. Service changes and availability
The Provider may make reasonable updates to schedules, platforms, presentation or content while preserving the essential nature and value of the purchased service.
Planned changes that materially reduce an already paid service will be notified where practicable and may give rise to a replacement session, extension or refund under the Refund Policy.
The Provider is not responsible for interruptions caused by the Customer’s equipment, internet connection or third-party services outside the Provider’s reasonable control. This does not limit rights arising where the service itself was not supplied as described.
10. Refunds and cancellation
Refunds and cancellation are governed by the Refund Policy and Subscription and Cancellation Policy incorporated into these Terms. Nothing in those policies excludes rights that cannot lawfully be excluded under applicable consumer law.
11. Health, safety and results
The Customer is responsible for deciding whether participation is appropriate for them. A person with a medical or mental-health condition, a history of seizures or severe dissociation, or any concern about participating should consult an appropriately qualified professional before use.
The Customer should stop immediately if they experience distress, disorientation or other concerning symptoms and seek suitable professional help where needed.
The Provider does not guarantee any specific result. Testimonials describe individual experiences and are not promises of typical or guaranteed outcomes.
12. Privacy and communications
Personal data is processed in accordance with the Privacy Policy. Transactional messages necessary to supply the service may be sent without separate marketing consent.
Marketing email, SMS, telephone marketing and publication of testimonials or images require separate consent where required by law. Refusing marketing consent does not prevent a purchase.
13. Liability
Nothing in these Terms excludes liability that cannot lawfully be excluded, including liability for fraud or deliberate misconduct and mandatory consumer remedies.
To the maximum extent permitted by law, the Provider is not liable for indirect or consequential loss, loss caused by the Customer’s misuse of the service, or third-party platform failure outside the Provider’s reasonable control.
Where liability may lawfully be limited, the Provider’s aggregate contractual liability for a claim is limited to the amount paid by the Customer for the affected service during the twelve months preceding the event giving rise to the claim.
14. Complaints and disputes
A complaint should be sent to support@mlbr.io with the Customer’s name, account email, payment date and a clear description of the issue. The Provider aims to respond within ten business days.
The parties will first attempt to resolve the dispute in good faith. These Terms are governed by the federal laws of the United Arab Emirates and the laws applicable in the Emirate of Ajman. Subject to mandatory consumer jurisdiction rules, the courts of Ajman have jurisdiction.
15. Changes to these Terms
The Provider may update these Terms for legal, security, operational or service reasons. The current version and effective date will be published on the Website.
A change will not retroactively remove material rights attached to a completed purchase. Material changes affecting an active recurring subscription will be notified in advance where reasonably practicable.
16. General provisions
If any provision is unenforceable, the remaining provisions remain in force. A failure to enforce a provision is not a waiver.
The Provider may use contractors and technology providers to perform the services but remains responsible for its own contractual obligations.
The English version is the working master of this draft. Any final Arabic consumer-facing version should be reviewed by a qualified UAE legal translator. Where mandatory law requires otherwise, that mandatory rule prevails.